SERVICE PACKAGE INFORMATION




BASIC PLUS SERVICE PACKAGE

Includes:

24hr TICKET / E-MAIL ASSISTANCE

ONE-TEAMVIEWER REMOTE ASSISTANCE**

**Remote assistance will be scheduled by support staff...


PREMIUM SERVICE PACKAGE

Includes:

48hr TICKET / E-MAIL ASSISTANCE

TEAMVIEWER REMOTE ASSISTANCE**

**Remote assistance will be scheduled by support staff...

LIVE CHAT

SOFTWARE UPGRADE*

*Available upgrade for current software that has been previous installed on the machine if available...



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